11.13.2008
世界杯2022亚洲预选赛b组
road blocks to effective communication
road block |
definition |
example(s) |
situation |
adult response |
verbal: | ||||
1. judging | making a judgment | 1) you should … and 2) you ought to … | mom, i’m not sure what to do about my class schedule this year. it’s really tough with all the extras i’ve got to do. | you should take every math and science course offered. you ought to see how important that is. |
2. rejecting | giving no support | it’s your problem, not mine. | dad, that boy just took my truck. | it’s your problem. you solve it. |
3. blaming, criticizing | placing fault on the other person | it’s your fault. | mom, the jar of glue just fell over on the floor. | look what you did! the carpet is ruined! it’s all your fault! |
4. labeling | calling negative names or words that are negative | only a dummy would do it that way. | your 8-year-old got dressed for school—orange and blue shirt, green and yellow striped pants, red socks, sandals, and a baseball hat. | only a clown would dress like that for school! |
5. transferring | not listening and jumping in with one’s own problems | let me tell what happened to me. | dad, it’s not my fault my math teacher hates me. | let me tell you about my boss. you think you’ve got trouble! |
6. ordering | giving solutions with no choices | you must do this now. | i think i’ll go to the movies tonight mom. | you will not. you’re going to stay home and study. you’re going to bring your grades up. |
7. threatening, bribing | using threats or bribes to try to make someone do something | 1) if you don’t do what i want … and 2) if you do what i want, i do this for you. | but dad, it’s the last night for “star wars,” and i haven’t seen it. | if you don’t study, there will be no car this weekend. |
8. waffling | not being clear and consistent in setting limits | 1) well, maybe …, 2) we’ll see …, and 3) i’ll think about it … | mom, i really need to know if i can go to the concert on saturday night. | we’ll see—i’ll think about it. |
9. nagging | persistently repeating orders or requests | 1) i’ve told you a thousand times … and 2) how many times do i have to ask you to … | i’ll pick up the puzzle later dad. | i’m not going to tell you again. i’ve told you ten times to pick it up. now! |
nonverbal: | ||||
10. acting | using body language that sends negative messages or that rebuffs; being physically abusive | 1) crossing arms, 2) not looking at speaker, 3) walking away, 4) tapping feet, 5) shaking finger in face, 6) hitting, and 7) kicking. | your child comes home from school, slams the door shut, drops his/her clothes on the floor, kicks the cabinet, and turns on the tv. | you frown, cross your arms, tap your foot, and stand in front of your child. |